Blog

 

2016 A Year For Working Better

First things first, welcome back everybody!

We hope your well-deserved break stories are as awesome as ours are, the team came back with tales of everything from travel and fishing to beach parties and barbeques (yes, beaches, it’s summer here in the southern hemisphere meaning Santa has to wear flip-flops), it’s great to see our hard working team come back so refreshed and ready to tackle the new year!

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Every year we select a core focus that underlines and motivates our company direction, 2015 was the year for doing what our team already do well, even better.

As firm believers that “your best effort today should become tomorrow’s policy” we endeavored to break apart the already exceptional way in which we support you guys in using our product and it paid off in a really, really big way.

The positive feedback on our customer service efforts over the last year has been fuelling an office revolution, driving each member of the team to strive and push for more from themselves, ultimately resulting in some of the best online reviews you’ll read about any customer service team at any company, anywhere in the world.

Check out some of our reviews on TrustPilot

Customer service is and always has been a cornerstone of our business model, if you wish to experience it first-hand then please reach out to us we’d love to hear from you about how we can help.

 

So your team crushed it in 2015, What’s the years focus for 2016?

The topic for 2016 is development, and boy do we mean it.

Rich our CTO is already buzzing with ideas on how to improve on some of our features and functionality, the office is awash with whispers of a new mobile app under development.

Vishal our CIO is already in the testing stages for some massive system improvements with his dedicated team set to deliver some massive financial integration upgrades at light speed.

Legend has it some of these improvements will start to surface in the end of the first quarter, which if you’re a developer for a global company with a large codebase you wouldn’t believe is possible. (This could explain why our development team is so well regarded in their respective circles; those thoughts don’t even enter their minds!)

Devs

 

The updates sound pretty awesome do you need beta testers?

Not quite yet, but if testing something specific interests you then please send your account details and your company’s industry to support@proworkflow.com

(Sorry newbies the testing needs to be done by accounts with a minimum of 6 months experience in our tool to allow for as much current system based feedback as possible, don’t fear though, by staying in contact with your customer success manager, attending webinars and taking advantage of our In app help you’ll be a pro in no time at all, remember your success is our success and we take how you’re doing personally, it’s our job to.)

 

Wow, thanks for the update!

You’re most welcome, it’s always good to kick a new year off with big plans, it’s even better to see them come to fruition but the best feeling for me is when the upgrades and updates we deliver yield fantastic results for you, our valued clients.

If you or your team need help with ProWorkflow please reach out to us on support@proworkflow.com and somebody will be in touch with you as soon as they’re available.

Have a fantastic January everybody, here’s to a productive and rewarding 2016,

Catch up soon,

 

Cheers

Sig

Julian

Season’s Greetings Everyone!

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Thanks for a great 2015! Below you’ll find our holiday availability, staff party photos and a message from the team at ProWorkflow!

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Christmas / New Year Holiday Availability

Some companies slow down over Christmas and New Year holiday and it can be a great opportunity for you and your team to recharge and prepare for the coming year!

We are a little different and understand you may rely on ProWorkflow heavily. We realize your guru ProWorkflow staff users may be on leave and you may still need support over the break.

We run a dedicated support crew throughout the silly season with one or two mandatory exceptions (we love our team too much to make them work Christmas & New Year day – family’s a big deal to us).

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Support Methods

Although Christmas/New Years days are email support only, we’ll have email/phone support all other days.

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Holiday theme success

We’ve had great feedback regarding the holiday theme. It’s fantastic to see people get in the seasons spirit, here’s an email we received from David in the UK:

Hello support I just wanted you to know that we appreciate that you have:
A) Changed our site scheme to our corporate colours (much appreciated)
B) Added some decorations for Christmas

Very well done and Happy Christmas from some happy customers
Regards David

Should we make this a thing? Which holiday would you guys like to see us represent next? Let us know by dropping us a line or commenting on this post!

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Our Christmas Party Rocked!

We asked the NZ office: “what would you guys like to do together to see the year out?” After a couple of lunches and some birthday cake gatherings (it’s a thing we do here, just go with it) we all settled on an activity and a restaurant dinner, Julian our CEO actively encouraged the teams partners and children to get involved and the entire day + atmosphere truly was fun and family orientated. Here’s some photos:

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Message from the Team:

Julian & the ProWorkflow team would like to thank our customers and followers for a fantastic 2015, Remember to be mindful of others on the roads if you’re going away on vacation & to make the most of every moment.

We wish all of you a fun, safe & relaxing holiday period with your loved ones and we hope to see some more fantastic success stories in 2016.

Merry Christmas and a Happy New Year!

Sig

Happy Holidays Theme!

Christmas 

It’s a been a big year and we’re all looking forward to the holiday season! The devs are working hard on some cool ProWorkflow projects but we found a few hours to knock out a ‘Happy Holidays’ theme!

This may bring a little Christmas cheer and will give a nice personal touch when your staff, clients and contractors login…

To enable the theme, just go to the ‘Settings > Look’n’Feel Settings’ page, scroll down to the last setting on the page and turn it on!

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And here’s what you will see…
Happy Holidays from ProWorkflow!

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New app! Agile Board!

We’ve added a new free app to the App Store!

app_agileUse our Agile Board to easily view the current status of your Projects by Category or Priority! Using drag ‘n’ drop makes moving your Projects from one phase, category or manager to the next is easier than ever.

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Use the customizable colors and viewing options to get the board suiting your business.

This is a really quick way to work though your workload at a top level and as an added bonus projects can be completed (or deleted) from within the app itself.

We’re keen for feedback so send through your thoughts and we’ll look to release an update in the near future.

Try the Agile Board!

 

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Try the Agile Board!

One-Click Access to your Apps!

Loving the Applications in our App Store and want to know how to access these quickly? Here are two simple ways to link apps to your account and access them with just one click!

To begin, select the App you wish to add to your account from the App Store and copy the URL:

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Next, follow any of the two methods mentioned below –

Method 1.

On the Settings Page, go to General Settings.

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Scroll down the page until you find the Header Links section. Click Add New and enter a title and paste the App URL copied earlier.

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Once you’ve saved this link, refresh the page and the App will be accessible with just one click from the top right section of the Header.

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Method 2.

From any page, click on the Star icon to expand your favorite Projects and Web Links. Beside My Web Links, click on Add.

A new pop-up box will appear for you to enter a title and paste the App URL.

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Once you’ve saved this link, the App will be easily accessible by clicking on the Star icon.

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Note: this works only for desktop Apps.