Blog

 

Scheduled Maintenance September 2016

by Ben Carroll on in Service with No comments

On the weekend of the 24th and 25th, our infrastructure team will be deploying new servers to support our continued growth and offer improved performance to our customers.

The nature of these upgrades means that downtime will be required whilst we replicate customer data to the new servers.

We have scheduled this work over the weekend to minimize the impact on our customers but for those of you who are working over the weekend, please take note of the times below when your ProWorkflow Account and Client Area will not be accessible:
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United States (PDT) – 12pm, Saturday 24th September to 10pm, Sunday 25th September


United States (CDT) – 2pm, Saturday 24th September to 12am, Sunday 25th September


United States (EDT) – 3pm, Saturday 24th September to 1am, Sunday 25th September


United Kingdom – 8pm, Saturday 24th September to 6am, Sunday 25th September


Australia (NSW) – 5am, Sunday 25th September to 3pm, Sunday 25th September


Australia (WA) – 3am, Sunday 25th September to 1pm, Sunday 25th September


New Zealand – 8am, Sunday 25th September to 6pm, Sunday 25th September
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If not listed above, use this link to check your time zone.

Case Study from Adobe!

by Julian Stone on in Other, Service, Tips with No comments

imageWe are all proud to announce that Adobe decided to do a case study on Proactive Software (Us…)! We are heavy users of Photoshop, ColdFusion and other Adobe tools and have a huge respect for Adobe so this made our day!

Feel welcome to read the case study below:

http://www.adobe.com/content/dam/Adobe/en/customer-success/pdfs/proactive-software-case-study.pdf

Here are the pages they added us to:

http://www.adobe.com/products/coldfusion-enterprise.html and here http://www.adobe.com/products/coldfusion-family/showcase.html

On a personal note, I’ve been using Photoshop since version 1.0 so have had a longstanding relationship with Adobe products. They work!

So it’s a massive thanks from the team at ProWorkflow to the guys at Adobe! You guys are awesome, keep the solid tools coming!

Regards,

Julian Stone, CEO
ProWorkflow.com

We’ve updated the Sidebar and Profile Picture areas!

by Julian Stone on in Other, Product with No comments

Our developers have done it again, this Monday brings updates to our In-App Help, Search, Favorites and Profile Pictures!

The changes make it easier for you to get the right information, when you need it.

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What has changed?

Clicking the Search, Favorites, or In-App Help buttons activates our new sidebar where you can start to use these features.

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How do I use the features?

SEARCH
You can click the search box and search for any Projects, Tasks, Contacts and Companies that are on your account which you have access to view.

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FAVORITES
Favorite any Project and make it available for quick access anytime you need it. Also see recent Projects and Tasks so you can navigate away from your current work and then jump straight back to what you were working on.

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IN-APP HELP
Click on the help button to guide you through common topics customized to the page you are on. A great place to learn how to use the different areas of ProWorkflow.

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If you get stuck we have a link at the bottom so you can contact our great support team and have them answer your questions.

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PERSONALIZED AVATAR!!
The home screen has been updated to include your personal profile image. If you don’t have one saved on your account hover over the holding image and click the camera icon. Drag an image over the window, resize and drag to reposition then click save.

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Try out the new features and if you have any questions or feedback please feel welcome to get in touch.

New font change!

by Julian Stone on in Product with No comments

Many of our ProWorkflow user base are creatives, designers or marketing co’s so have an affinity for good design. We hope you all appreciate the latest update that has a new font throughout! The font is ‘Lato’ and is the cleanest we could find. It’s a subtle change but just a touch friendlier!

https://fonts.google.com/specimen/Lato

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New Mobile Web App!

by Julian Stone on in Dev, Product with No comments

We’re excited to announce the beta launch of our new mobile web app!!

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This update brings many more ProWorkflow features on your smartphone or and an updated interface that makes it easy to use when you aren’t at your desk.

How can we use it?

To access the app, open the web browser on your smartphone and enter https://mobile.proworkflow.net/ then enter your Account URL, Username and Password to login.

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Alternatively, click the Beta link on the current mobile webapp:

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What has changed?

We’ve brought all your favorite PWF features into the palm of your hand. You can now create, edit and update your Projects, Tasks and Time directly from your smartphone.

See what’s important now and in the future with our calendar view showing you start and due dates.

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Create Projects directly in the app, and view the information you need with either simple or detailed view.

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Reply simply with conversations, adding files directly from your phone.

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Get straight to what you need by scrolling the navigation bar shown above on the base.

And  much more including the ability to view completed Projects, Track Time, and for our Advanced Plan the ability to view and edit custom forms:

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Can I save the app to my home screen?

There will still be minor changes for the weeks to come before we add it to the Apple iTunes Store and Android marketplace.

For now:

iOS Users

If you are on an iPhone or iPad, the app can be saved to your homepage by tapping the share icon and then ‘Add to Home Screen’.

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Android Users

If you are on an Android device the app can be saved to your homepage by clicking the menu button and then ‘Add to Home Screen’.

We are still improving

We wanted to get the app into your hands as soon as possible, however some features such as Quotes and Invoices are still being created. We are also planning a version for larger tablets and iPads.

If you prefer the old application, it’ll still be available for a while, it can be accessed using “/m” as normal.

We’d love to hear feedback!

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