Chrome: popup/dropdown issue. Easy fix!

June 10, 2010

A recent update of Chrome has resulted in the changing of some default settings which may affect some ProWorkflow users.

As Chrome is one of our supported browsers we want to bring this to the attention of our users. We love the Chrome browser for its speed and functionality and our stats show that just over 15% of ProWorkflow users regularly use Chrome as their browser of choice – six months ago this was less than 10%.

The update, which affects users on Google Chrome 5.0.375.38 and above, has defaulted the ‘Pop-ups’ setting to ‘Block All’. This will mean that dropdowns such as the ‘Tools’ on Projects, Invoice or Quotes pages will not perform correctly.

To check your settings for this:

  1. Go to the Tools menu and select ‘Preferences…
    chrome mac_preferences
  2. Click the Under the Hood mac_under the hood
  3. Click Content settings.
    chrome mac_content settings
  4. Click the Pop-ups tab.
  5. Select ‘Allow all sites to show pop-ups’, alternatively click Exceptions to allow only pop-ups from your ProWorkflow server.

This will allow both pop-ups and dropdown menus to work correctly for our users who love Chrome.

A Google Chrome help topic covers this also:

If you have any questions about the latest Chrome update then please contact the ProWorkflow support team.