All posts in Contact Us

API V3 Update


In the blink of an eye, we have been in business for 14 years! From the first prototype of ProWorkflow to the full solution we provide today, we couldn’t be more proud :-)

As part of the regular updates we release every quarter on the core application, our API has also undergone tremendous changes and updates too.

The majority of clients who use our API today are using our latest version, ProWorkflow API V3. This is not only the currently supported version, but also the most feature rich and fastest version of our API.

The latest API V3 is miles ahead of its predecessors and have the following benefits:

  • Ongoing support and maintenance
  • Newer API methodology
  • Uses JSON for data transfer
  • Ability to add custom API fields for extra data storage
  • Updated documentation

As of the end of December we have decided to discontinue all usage of our API V1 and V2. For all existing customers who are using older versions of the API for custom developed add-ons to ProWorfklow, now is the time to start looking into making changes and aligning these add-ons to our API V3.

API V3‘s documentation can be found here and an index of calls can be found here.

Our friendly and experienced support staff will proactively contact you to help you look into the changes required to continue using your custom add-ons to ProWorkflow.

If you have any questions then please do not hesitate to contact the team:

2016 A Year For Working Better

First things first, welcome back everybody!

We hope your well-deserved break stories are as awesome as ours are, the team came back with tales of everything from travel and fishing to beach parties and barbeques (yes, beaches, it’s summer here in the southern hemisphere meaning Santa has to wear flip-flops), it’s great to see our hard working team come back so refreshed and ready to tackle the new year!

Summer Santa

Every year we select a core focus that underlines and motivates our company direction, 2015 was the year for doing what our team already do well, even better.

As firm believers that “your best effort today should become tomorrow’s policy” we endeavored to break apart the already exceptional way in which we support you guys in using our product and it paid off in a really, really big way.

The positive feedback on our customer service efforts over the last year has been fuelling an office revolution, driving each member of the team to strive and push for more from themselves, ultimately resulting in some of the best online reviews you’ll read about any customer service team at any company, anywhere in the world.

Check out some of our reviews on TrustPilot

Customer service is and always has been a cornerstone of our business model, if you wish to experience it first-hand then please reach out to us we’d love to hear from you about how we can help.


So your team crushed it in 2015, What’s the years focus for 2016?

The topic for 2016 is development, and boy do we mean it.

Rich our CTO is already buzzing with ideas on how to improve on some of our features and functionality, the office is awash with whispers of a new mobile app under development.

Vishal our CIO is already in the testing stages for some massive system improvements with his dedicated team set to deliver some massive financial integration upgrades at light speed.

Legend has it some of these improvements will start to surface in the end of the first quarter, which if you’re a developer for a global company with a large codebase you wouldn’t believe is possible. (This could explain why our development team is so well regarded in their respective circles; those thoughts don’t even enter their minds!)



The updates sound pretty awesome do you need beta testers?

Not quite yet, but if testing something specific interests you then please send your account details and your company’s industry to

(Sorry newbies the testing needs to be done by accounts with a minimum of 6 months experience in our tool to allow for as much current system based feedback as possible, don’t fear though, by staying in contact with your customer success manager, attending webinars and taking advantage of our In app help you’ll be a pro in no time at all, remember your success is our success and we take how you’re doing personally, it’s our job to.)


Wow, thanks for the update!

You’re most welcome, it’s always good to kick a new year off with big plans, it’s even better to see them come to fruition but the best feeling for me is when the upgrades and updates we deliver yield fantastic results for you, our valued clients.

If you or your team need help with ProWorkflow please reach out to us on and somebody will be in touch with you as soon as they’re available.

Have a fantastic January everybody, here’s to a productive and rewarding 2016,

Catch up soon,





Contact Details


Sales / Enquiries:

Technical Support:

Account Billing:


Head Office (NZ):  

(+643) 347 3221  

Calling Hours:  

8am – 5pm (Pacific time – GMT+12)

Urgent Issues:  

If the matter is urgent (ie: no access) then please call (+6421) 463 957.