All posts in Customers

Zapier Usage on the Up!

We’ve consistently seen a monthly increase in Zapier usage with ProWorkflow!

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The ProWorkflow Awards!


2016 has been a big year for ProWorkflow and we are proud to see what some of our customers, such as yourself, have achieved! Continue reading →

2016 A Year For Working Better

First things first, welcome back everybody!

We hope your well-deserved break stories are as awesome as ours are, the team came back with tales of everything from travel and fishing to beach parties and barbeques (yes, beaches, it’s summer here in the southern hemisphere meaning Santa has to wear flip-flops), it’s great to see our hard working team come back so refreshed and ready to tackle the new year!

Summer Santa

Every year we select a core focus that underlines and motivates our company direction, 2015 was the year for doing what our team already do well, even better.

As firm believers that “your best effort today should become tomorrow’s policy” we endeavored to break apart the already exceptional way in which we support you guys in using our product and it paid off in a really, really big way.

The positive feedback on our customer service efforts over the last year has been fuelling an office revolution, driving each member of the team to strive and push for more from themselves, ultimately resulting in some of the best online reviews you’ll read about any customer service team at any company, anywhere in the world.

Check out some of our reviews on TrustPilot

Customer service is and always has been a cornerstone of our business model, if you wish to experience it first-hand then please reach out to us we’d love to hear from you about how we can help.


So your team crushed it in 2015, What’s the years focus for 2016?

The topic for 2016 is development, and boy do we mean it.

Rich our CTO is already buzzing with ideas on how to improve on some of our features and functionality, the office is awash with whispers of a new mobile app under development.

Vishal our CIO is already in the testing stages for some massive system improvements with his dedicated team set to deliver some massive financial integration upgrades at light speed.

Legend has it some of these improvements will start to surface in the end of the first quarter, which if you’re a developer for a global company with a large codebase you wouldn’t believe is possible. (This could explain why our development team is so well regarded in their respective circles; those thoughts don’t even enter their minds!)



The updates sound pretty awesome do you need beta testers?

Not quite yet, but if testing something specific interests you then please send your account details and your company’s industry to

(Sorry newbies the testing needs to be done by accounts with a minimum of 6 months experience in our tool to allow for as much current system based feedback as possible, don’t fear though, by staying in contact with your customer success manager, attending webinars and taking advantage of our In app help you’ll be a pro in no time at all, remember your success is our success and we take how you’re doing personally, it’s our job to.)


Wow, thanks for the update!

You’re most welcome, it’s always good to kick a new year off with big plans, it’s even better to see them come to fruition but the best feeling for me is when the upgrades and updates we deliver yield fantastic results for you, our valued clients.

If you or your team need help with ProWorkflow please reach out to us on and somebody will be in touch with you as soon as they’re available.

Have a fantastic January everybody, here’s to a productive and rewarding 2016,

Catch up soon,





McKesson Case Study

We wanted to share some thoughts from a ProWorkflow user. It’s great to hear when the solution adds value to any business!


What made you look for a solution?

I was looking for an easy, economical way to track tasks, project management and maintenance assignments. I searched, searched and searched. Yes I found allot out there but it was one or the other PLUS EXPENSIVE!! I was about to give up and found ProWorkflow.   

What was it that you wanted from a project management tool?

The cost was first since I am using this not only in my career but in my personal business as well. I knew I would have to front the cost. Once I got in it and found how HIGHLY versatile the site is so I CAN use for projects, tasks, maintenance items, PM equipment, contractor tracking, cost analysis, and the archive!!! One would not think the archive is that important BUT when you can put all the invoices, plans, drawings etc in the project and then refer back at a whim, its priceless!! I have more VP and Clients come to me a year later and refer back and I have it, all of it NOTES and EVERYTHING! This program gives me the files, info and can pull reports EVERYWHERE I go even in the VP or clients office!!! I am hooked!! I work for a fortune 25 company and they provide management programs, I prefer and still use ProWorkflow!! Forget the rest use the Best!

What was it that made you choose PWF?

It is so easy and customizable!! Set up is fast, quick and simple. It allows you to put in as much or as little info as you like and still pull a report! Let’s chat about the reports. The reports are very customizable and perfect to relay to your team, a client or update a VP to know exactly where you and your team are on a project including INVOICING and if it has been billed or paid!!

What benefits do you find from working in the ‘cloud’?

It’s invaluable! I can login anywhere and know where I am on any project with billing, invoicing and time management.

How long did it take to implement?

About 2+ hours.

From your experience using ProWorkflow is there any advice you could give to other companies?

All I can say is for managers, VP, Presidents and business owners who are looking for a tool like this is try other programs, waste your time like I did, waste trial periods even waste money for first month start up like I did because something else is supposed to be the best and you will run back to PWF. An awesome product, fair price with the best support. Period!

I cannot really pick one thing, everything has a specific function and one is really just as important as the other. PWF has thought of everything any manager would need as far as I am concern.

Here is where the rubber meets the road. I have tried, more than I would like to count, project management tools. Yes some have called and asked for info or to explain how it works BUT PWF actually calls on a continuous basis and HOW they can meet my needs!! Really?? I company calls about their program and asks how can they better meet my needs? NO ONE DOES THAT except PWF!!!

– James Robles

ProWorkflow Tour Guide

Getting started with ProWorkflow has never been easier with our new Tour Guide!

Welcome Tour Guide modal

The tour guide briefly explains some of the main aspects of ProWorkflow when you first log in. It shows you where you can add your first project, how to navigate through the system, review activity summary and get help.

For a more detailed walk-through, jump onto one of our Introduction to ProWorkflow webinars. Click here to get registered: ProWorkflow Webinars

If there is anything you are still unsure about, don’t hesitate to get in touch with our Team!