All posts in Service

Case Study from Adobe!

imageWe are all proud to announce that Adobe decided to do a case study on Proactive Software (Us…)! We are heavy users of Photoshop, ColdFusion and other Adobe tools and have a huge respect for Adobe so this made our day!

Feel welcome to read the case study below:

Here are the pages they added us to: and here

On a personal note, I’ve been using Photoshop since version 1.0 so have had a longstanding relationship with Adobe products. They work!

So it’s a massive thanks from the team at ProWorkflow to the guys at Adobe! You guys are awesome, keep the solid tools coming!


Julian Stone, CEO

API V3 Update


In the blink of an eye, we have been in business for 14 years! From the first prototype of ProWorkflow to the full solution we provide today, we couldn’t be more proud :-)

As part of the regular updates we release every quarter on the core application, our API has also undergone tremendous changes and updates too.

The majority of clients who use our API today are using our latest version, ProWorkflow API V3. This is not only the currently supported version, but also the most feature rich and fastest version of our API.

The latest API V3 is miles ahead of its predecessors and have the following benefits:

  • Ongoing support and maintenance
  • Newer API methodology
  • Uses JSON for data transfer
  • Ability to add custom API fields for extra data storage
  • Updated documentation

As of the end of December we have decided to discontinue all usage of our API V1 and V2. For all existing customers who are using older versions of the API for custom developed add-ons to ProWorfklow, now is the time to start looking into making changes and aligning these add-ons to our API V3.

API V3‘s documentation can be found here and an index of calls can be found here.

Our friendly and experienced support staff will proactively contact you to help you look into the changes required to continue using your custom add-ons to ProWorkflow.

If you have any questions then please do not hesitate to contact the team:

Season’s Greetings Everyone!


Thanks for a great 2015! Below you’ll find our holiday availability, staff party photos and a message from the team at ProWorkflow!

Christmas / New Year Holiday Availability

Some companies slow down over Christmas and New Year holiday and it can be a great opportunity for you and your team to recharge and prepare for the coming year!

We are a little different and understand you may rely on ProWorkflow heavily. We realize your guru ProWorkflow staff users may be on leave and you may still need support over the break.

We run a dedicated support crew throughout the silly season with one or two mandatory exceptions (we love our team too much to make them work Christmas & New Year day – family’s a big deal to us).

Support Methods

Although Christmas/New Years days are email support only, we’ll have email/phone support all other days.

Holiday theme success

We’ve had great feedback regarding the holiday theme. It’s fantastic to see people get in the seasons spirit, here’s an email we received from David in the UK:

Hello support I just wanted you to know that we appreciate that you have:
A) Changed our site scheme to our corporate colours (much appreciated)
B) Added some decorations for Christmas

Very well done and Happy Christmas from some happy customers
Regards David

Should we make this a thing? Which holiday would you guys like to see us represent next? Let us know by dropping us a line or commenting on this post!


Our Christmas Party Rocked!

We asked the NZ office: “what would you guys like to do together to see the year out?” After a couple of lunches and some birthday cake gatherings (it’s a thing we do here, just go with it) we all settled on an activity and a restaurant dinner, Julian our CEO actively encouraged the teams partners and children to get involved and the entire day + atmosphere truly was fun and family orientated. Here’s some photos:










Message from the Team:

Julian & the ProWorkflow team would like to thank our customers and followers for a fantastic 2015, Remember to be mindful of others on the roads if you’re going away on vacation & to make the most of every moment.

We wish all of you a fun, safe & relaxing holiday period with your loved ones and we hope to see some more fantastic success stories in 2016.

Merry Christmas and a Happy New Year!


New ProWorkflow Webinars!


We’re excited to announce a brand new series of live webinars for all of our lovely friends over in Europe and the United Kingdom.

These webinars run weekly and takes you through an overview of ProWorkflow, covering Projects, Tasks and Time. Also, at the end of each session, you can get your questions answered on screen by our live presenter!

To get registered, visit:

Quotes & Invoices Webinar – Q&A

Webinar Image2

Change is good, but change is still change. If you have some questions or want to know more about the new Quotes and Invoices upgrade, please register for a webinar from our support page: 

Please note that we are getting feedback daily and may be releasing a few updates over the next week or two.