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One-Click Access to your Apps!

Loving the Applications in our App Store and want to know how to access these quickly? Here are two simple ways to link apps to your account and access them with just one click!

To begin, select the App you wish to add to your account from the App Store and copy the URL:

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Next, follow any of the two methods mentioned below –

Method 1.

On the Settings Page, go to General Settings.

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Scroll down the page until you find the Header Links section. Click Add New and enter a title and paste the App URL copied earlier.

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Once you’ve saved this link, refresh the page and the App will be accessible with just one click from the top right section of the Header.

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Method 2.

From any page, click on the Star icon to expand your favorite Projects and Web Links. Beside My Web Links, click on Add.

A new pop-up box will appear for you to enter a title and paste the App URL.

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Once you’ve saved this link, the App will be easily accessible by clicking on the Star icon.

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Note: this works only for desktop Apps.

It’s “Warm Fuzzy Week” at ProWorkflow

We had so many lovely comments this week that I felt we should share some. I love that our users are so passionate!

“Your system is too good not to use ;-)” – Viivi, Branding Manager

“ProWorkflow has reduced my workload by 75%” – David Traffic Manager

“Doing my projects is fun again” – Freelancer

“Hey thanks a ton for your nice call, you guys are great at PWF” – Alex, Agency Director

“you’ve got a great app there” – Paul, Technical Director

“Keep on Rocking in Free World” – Ryan, Marketing Director

“Everyone out there is just a basecamp clone, I was glad to find something that was more of a real business tool.” – Marcus, Interactive Agency Director

“currently ranking no 1 among 20 systems I’ve tested and around 50 I’ve checked” – Jang, Business Process Manager

“First of all, congrats on building quite a substantial body of work. The software is impressive in its usability, intuitiveness, and breadth. And the support offerings, especially the video tutorials, are incredibly helpful. “ – Rafael, Agency Owner

“I love the program it definitely keeps me organized” – Jodi, Graphic Designer

“The best vendor we deal with” – Laila, Financial Controller

“I will always recommend you to anyone.” – Jonathan, Communications Director

“I love PWF” – Chris, CIO

“It is an awesome program overall and your staff is friendly, helpful and has great customer service.” – Tara, Operations Manager

“Thanks! By the way, I’ve been working all day with PWF with clients and our team; everyone is LOVING it!” – Jonathan, Writer

Right back at ya folks!

Scheduled Maintenance – 17th April

We’re always committed to ensuring smooth running of our subscription servers and as part of this we occasionally need to do some server maintenance. We will be performing some scheduled maintenance during the times below.

Whilst each server will only be unavailable for less than one hour we suggest you avoid using ProWorkflow during this two hour window.

Scheduled Maintenance Period (Time Window)

UK – LONDON
Sunday 17th April 2011 11:00AM – 1:00PM

UAE – DUBAI
Sunday 17th April 2011 2:00PM – 4:00PM

RUSSIAN FEDERATION – MOSCOW

Sunday 17th April 2011 2:00PM – 4:00PM

HONG KONG

Sunday 17th April 2011 6:00PM – 8:00PM

USA – NEW YORK

Sunday 17th April 2011 6:00AM – 8:00AM

USA – CHICAGO
Sunday 17th April 2011 5:00AM – 7:00AM

USA – DENVER

Sunday 17th April 2011 4:00AM – 6:00AM

USA – LOS ANGELES

Sunday 17th April 2011 3:00AM – 5:00AM

NEW ZEALAND
Sunday 17th April 2011 10:00PM – 12:00AM

AUSTRALIA  – SYDNEY
Sunday 17th April 2011 8:00PM – 10:00PM

AUSTRALIA – PERTH

Sunday 17th April 2011 6:00PM – 8:00PM

JAPAN – TOKYO

Sunday 17th April 2011 7:00PM – 9:00PM

This maintenance period is planned to be outside of work hours for most ProWorkflow users, so should have minimal impact.

If you have any questions, please feel welcome to contact us.

Volunteers needed!

Our new mobile web app is nearing completion and we need some help to test it on as many devices as possible. We’re looking specifically for some ProWorkflow customers who currently use either Blackberry or Android-powered smart phones who would be willing to try the most recent version and give us their feedback on performance, features and any bugs they come across.

The sheer diversity of phones, particularly Android devices, means that we can’t test every different model but we’d like to be confident that we have covered as many as possible with your help!

iPhone/iPad users – we’ve done most of our testing to date on these devices but a handful of extra testers is always helpful so let us know if you’d like to be involved as well.

If you’re interested then please get in touch via email or using our “Got A Question” form.

Upstream Connectivity Issue

There are currently routing issues near our data center in the US which are causing speed issues and timeouts for some customers. ProWorkflow itself is running normally and all data is safe and secure, but the routing issues are severely affecting speed at times. The engineers at the data center are working with Internap’s network engineers and we will update you as soon as they update us.

EVENT UPDATE 22-MAR-10 16:45 CDT: Network Services continues to monitor the overall status of the Chicago and Cedar Falls networks.  The issue that impacted customers with route latency is, as previously report, largely resolved.  There are continued reported issues with customers with services which reside in the 74.200.0.0 network when traversing Internap.  We are working with Internap to address these issues.  Thank you for your continued patience as we work through these remaining issues.  An update will be posted as we have additional information.

EVENT UPDATE 22-MAR-10 18:55 CDT: Network Services continues to monitor the overall status of the Chicago and Cedar Falls networks.  The Network Services Team is aware of routing issues reported by customers in the 74.200.0.0 network.  We are working to identify any common elements of these networks and to identify a solution to these issues.  We appreciate your patience as we work to identify the source of the routing anomalies.  An update will be posted as we have additional information

EVENT UPDATE 22-MAR-10 22:15 CDT:  In an attempt to stabilize the networks in Cedar Falls and Chicago and to restore full connectivity to all IP subnets, the Network Services Team will perform some emergency intrusive hardware testing of one of the devices in Chicago on 23-MAR-2010 at 00:00.  During this time, we expect customer connectivity to experience brief periods of unavailability as the testing progresses, with a total disruption of 20 minutes or less. We appreciate your patience while we complete this emergency work tonight.  An update will be posted as we have additional information

EVENT UPDATE 23-MAR-10 05:30 CDT:  In an attempt to stabilize the networks in Cedar Falls and Chicago and to restore full connectivity to all IP subnets, the Network Services Team performed several intrusive hardware testing procedures on devices in the Chicago network.  The results of these maintenance events suggest that most of the routing anomalies have been identified and resolved.  However, there is a component of variability that exists as a result of our interaction with Internap.  We have escalated these residual issues to Internap management and will pursue them to final resolution. We appreciate your patience during this entire process.  An update will be posted as additional information is available.

EVENT UPDATE 23-MAR-10 10:45 CDT:  As a result of our investigation with Internap, they have discovered and repaired our primary routing connection.  Network Services believes that this is and has been a primary contributor to the routing anomalies we have experienced over the past 36 hours.  Because of our strong desire to recover the service, we will be enabling BGP routing on that repaired circuit in an emergency window in the next 15 minutes.  While this may cause some momentary latency as routes re-converge, this will be a transitory experience and should result in significantly better connectivity for LT customers in Cedar Falls and Chicago.  We appreciate your patience as we work to resolve this issue permanently.

We sincerely apologize for any inconvenience this is causing  and we would like to assure our customers that we are doing our utmost to resolve this issue at soon as possible.