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ProActive Software Ltd (hereinafter referred to as PAS) is committed to protecting your privacy as an internet user or hosted service customer. We recognize our responsibility to keep confidential at all times any information about you which we acquire in connection with such a transaction, whether directly from yourself or through the supplier. We protect your contact information on the Internet to an equivalent high standard to that of which you would experience through any channels of the bank, such as bank branches, cash machines or on the telephone. Please note however that our responsibility is necessarily limited to protection by us of information which we obtain. We cannot, of course, ourselves control the use or disclosure by your supplier of any information which they obtain from you.

Collection of Information

To enable us to provide secure payment facilities we will typically acquire information which may include your name, your credit card numbers (with the expiry date) and your billing address.

Use and disclosure of Information

We use the information which you enter onto the payment page to obtain authorization to the transaction from the issuer of the credit card and our own or the supplier's bank and to process the payment. Other than DPS - Direct Payment Solutions (PAS's Credit Card Payment Processor), PAS will not disclose the information to third parties, or make any use of it, without your permission (unless we are required to do so by statute or by an authorized body in order to aid the investigation or prevention of crime).


PAS is committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your contact information from unauthorized access, use or disclosure. For example, DPS stores the contact information you provide in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When sensitive information is transmitted (such as a credit card number) over the internet, it's protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored on site at DPS are encrypted using 168bit 3DES encryption.

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