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Free Training & Support

Let our team help you get up to speed!

We provide free online support and training to all prospective and current customers and have a wide range of support material available.

Check out the Support page or click the screenshot below for the 4x most comon methods of support. This is the main support page, so make sure you bookmark it!

support page

Our friendly Staff are also happy to talk you through your setup and workflow to ensure you get the most from ProWorkflow as your business evolves.

Our Support Methods

  • Quick response to emails
  • Phone assistance during our normal office hours
  • Free personal training
  • Assistance with setup and workflow
  • Weekly Webinars
  • Video Guides
  • In application help
  • ProWorkflow Blog
  • User Voice Page for Customer suggestions

Supported Browsers

"Our Training & Support is something we really pride ourselves in, but don't take our word for it - check out our reviews" - PWF team

What is the fastest way to communicate us?
Use the in-application help inside your trial or subscription account to contact our support team directly. If you do not yet have a trial account yet, click the button in the header to sign up!

What do I do if I want to speak to someone?
You are welcome to give us a call during our normal office hours 7am till 4pm NZT (GMT+12). Here's the main numbers:

USA +1 302 261 5711
AUS +61 2 8003 4992
UK +44 208 816 8748
NZ +64 9 273 3589.
or view our Contact Information.

How long do I need to wait after I submit a query?
It depends on the types of the query. If the issue is urgent we will be in touch shortly by phone or email. Otherwise we can usually get back to you within 24hrs.

How do I access the in-application help?
Click on the question mark on the top right of your ProWorkflow account.

in app support

Where are the Video Guides?
Click here to access our Video Guides

Do you provide support in other languages?
We only provide support in English at this time.

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